Terms & Conditions

1. Your Agreement with Shrinathji Tours
By confirming your travel details with us, you are accepting that the terms of this Agreement apply to your travel arrangements. This also applies to the conditions of any contract made with any supplier. This agreement is made on the terms of these booking conditions, which are governed by English Law and the jurisdiction of the English Courts. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Your Rights under this agreement are set out below.
 

2. If You Cancel Your Holiday
You may cancel your travel arrangements at any time. Written notification from the person who paid for the booking and the original tickets/vouchers must be received at the branch where the booking was made. Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges which could be up to 100%. Any refund due to you will only be paid once we have received the refund from the supplier. Please note this may take up to four months. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurer.
 

3. Your Holiday Price
Prices advertised are excluding of tax unless otherwise stated. Prices are correct at time of publication and are subject to change without notice. Prices are per person unless otherwise stated, and are subject to availability. Seasonal surcharges may apply depending on date of travel.

We reserve the right to alter the prices of any of the holidays advertised. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed.

If a deposit is required, your consultant will advise when final payment is due. If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit.

Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked.
 
 
4. Ticket Cancellation
Your cancellation charges are detailed on your travel itinerary.
 

5. Airline Ticket Refunds
where a ticket is refundable, the tickets will be forwarded to the relevant airline for their consideration. Once we have received any refund, we will forward it onto you less any cancellation and administration charges. Refunds for part used tickets are always less than pro-rata and may have no refund value whatsoever. Refunds usually take 12 weeks to process however this may take longer. Tickets returned more than one year from date of issue are classed as expired by the airline and generally have no refund value at all.
 
 
6. Personal Injury Unconnected With Your Booked Travel Arrangements
If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us, we shall at our discretion, offer advice, guidance and assistance. Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. Our consent will be given subject to you undertaking to assign any costs or benefits received under any relevant insurance policy to ourselves.
 

7. Insurance
For all tours, Shrinathji Tours would recommend that you purchase travel insurance. It is your responsibility to ensure you have valid travel insurance that covers your needs.
 

8. Passport, Visa and Immigration Requirements
Your specific passport and visa requirements, and other immigration requirements, are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Please allow adequate time to obtain any such advice or documents.

Each client, including children, must possess an individual passport with at least 6 months validity at the date of return. For travel to/via the USA, a machine readable passport is required.

For Travel to the USA: if you have a criminal record, including spent convictions, driving offences or have been arrested and are travelling to the USA, you must contact the US embassy as you may be denied entry.

For travel to other countries, we recommend you contact the relevant embassy if you have any concerns regarding other destinations.
 

9. Health Requirements
It is your responsibility to ensure you have complied with all the health and vaccination requirements for the countries you are visiting. Advice can be obtained from your GP or travel clinic.
 

10. Financial Security
Shrinathji Tours hold an ATOL license under number 76959, (Air Travel Organizer’s License). This is issued by the Civil Aviation Authority and in the event that Shrinathji Tours should go insolvent you will be financially protected.
 

11. Payments
For payments by bank transfer or cheque, please ensure you check the exact amount with your travel consultant. Shrinathji Tours do accept personal and company cheques and these should be made payable to Shrinathji Tours. We require ten working days for cheque clearance before tickets can be issued and hotels booked. Please confirm with your travel consultant that there is sufficient time between cheque payment and any ticketing deadline.
 

Cards:
Shrinathji Tours  will accept all major debit cards; We also accept Visa and Master card with the charge of 3%.